Unilateral Contract Termination

This provision applies to customers acting as legal entities or sole proprietors within the scope of their registered business activity.

Termination Conditions

The Customer has the right to unilaterally terminate the contract only in cases provided by the Croatian Obligations Act or if explicitly agreed in a separate contract between the Seller and the Customer.

Termination of the contract is possible in the following cases:

• If the Seller is unable to deliver the ordered goods within the agreed timeframe.
• If the delivered goods have material defects that were timely reported in accordance with the Ordering Terms.

Termination Procedure

The Customer must notify the Seller of their decision to terminate the contract before the termination deadline, using the unilateral contract termination form available at the bottom of this page.

Return of Goods and Funds

• In the case of a justified termination, the Customer is obliged to return the goods at their own expense, unless otherwise agreed.
• The goods must be returned in their original packaging, unopened and undamaged.
• The Seller will refund the paid amount after receiving the goods and verifying their condition, no later than 14 days from receipt of the returned goods.

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First and last name: *

OIB (VAT number): *

Street, house number, postal code, city: *

Phone products, cash

Date of purchase: *

Invoice number: *

Purchased products, reason for return, IBAN (if payment was made in cash or via online banking): *

Phone number: *

Email *

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The form can be downloaded from the link below this text: